What
Hospitality Day is a day dedicated to training hospitality operators: it is sharing experiences, absorbing ideas and being rub off on by new inspirations.The the most important training event in Italy dedicated to hospitality world.
So they called it media, speaker and participants of the past editions.
A unique event
Hospitality Day è molto più che una semplice giornata di formazione. Seminari tenuti da testimonial internazionali dell’hotellerie e della ristorazione, imprenditori illuminati e persone straordinarie con esperienze uniche da raccontare, per coinvolgere, stimolare, ma anche emozionare.
You will hear
You will hear the advice of the best professionals in the sector
You will meet
You will meet many people, like you, looking for new ideas
You will love
At the end of the day, you will love even more your work!
Who is it for
Hospitality Day is dedicated to owners, managers and employees of hotel and non-hotel accommodation structures, consortia, hotel chains, hotel groups and villages. It is also aimed at hoteliers, architects and designers, builders, investors and developers of new projects. And to all those who are interested and want to know the latest news in the world of hospitality!
Live the Hospitality Day
From the moment you enter the Palacongressi, you will be free to move wherever you want, have access to the rooms and listen to the speakers you prefer. Check out our program and have fun! You can organize yourself according to your preferences!
8.30 a.m.
Register quickly with the badge attached to the confirmation email. We will deliver badge holders, seminar program, paper and pen.
9.00 a.m. – 1.00 p.m.
Morning of seminars and one-to-one meetings with partner companies. Create your own agenda for seminars and appointments.
2.00 p.m. - 6.00 p.m.
After the light lunch, the seminars and meetings with hospitality professionals continue.
7.00 p.m.
Partners and other participants are waiting for you at the aperitif to greet you and give you an appointment for the next edition!
Topics
Topics regard all aspects of hospitality: 12 themes, from Brand Reputation Management to Design, from Revenue Management to Social Media Marketing. What is new and interesting in this sector you will find it here.
Brand Reputation ManagementWhat is said in the network of your company is a fundamental factor in the customer's choice. Keep track of every judgment, stimulate positive reviews, generate trust in your structure- Customer Relationship ManagementKnow the needs of the guest, create and maintain relationships with him, make him feel at the center and retain him. Find out how CRM is, even before a technological solution, a concept linked to strategy, communication, integration, culture and, above all, to the person
- Design and RequalificationBuilding and restructuring: there is more than one way. Doing it the right way brings many advantages in terms of employment, brand reputation, loyalty, turnover. The important thing is not to make mistakes
- Food & Beverage OperationsTechnology, innovation and new trends to improve hotel catering. From food cost to management control, many solutions to increase the turnover of your restaurant and attract more customers.
- The Hoteliers tell each otherThey gave birth to virtuous experiences. They are among the best in Italy and, each in its own way, has helped to grow this sector. They will tell you how.
- Hotel OperationsOperation first of all. Because the product is the heart of every business. From internal management to housekeeping: how to make the service faster, more efficient and how to make the guest loves it.
- We learn from leadersThe importance of knowing how to grasp and embrace change. Learn to drive it. It takes courage to be the first, but the results are incredible. You will learn how to do it from the best
- Real estate investmentsDo you want to take or manage an accomodation facility? Are you considering buying or selling? Know the problems, evaluate the opportunities of the current real estate market from all points of view and discover the parameters to give the right value to your investment.
- Marketing Online and OfflineMany tools at the service of a single strategy: yours. All the news that will help you promote yourself, increase direct bookings and communicate better with your target.
- Online DistributionExploiting new technologies to increase turnover. Better manage the distribution and learn to orientate among the many and different online sales channels to be more visible and in the right way.
Revenue and Profit ManagementOptimize sales and average revenue and maximize profits through dynamic management. Analyze data, determine the best price and anticipate future trends: all the techniques and innovations.
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