What
Hospitality Day is a day dedicated to training of hospitality operators to share experiences, absorb ideas and gain new inspiration.
A unique event
Hospitality Day is more than just a training day. Seminars held by international hotel and restaurant testimonials, enlightened entrepreneurs and extraordinary people with unique experiences to tell, to involve, stimulate, but also excite.
You will hear the advice of the best professionals in the sector
You will meet many people, like you, looking for new ideas
You will love even more your work at the end of the day!
Who we address to
Hospitality Day is aimed at owners, managers and employees of accommodation and extra-accommodation facilities, consortia, chains, hotel groups and villages, but not only. It is also aimed at hotelier associations, architects and designers, builders, investors and developers of new projects. And to all those who are interested and want to know the latest news from the world of hospitality!
Experience Hospitality Day
From the moment you enter the Palacongressi, you will be free to move wherever you like, you will have access to the halls and arenas while seats last, and you will be able to listen to the seminars of your choice. Browse through the event programme and have fun! You will be able to organise yourself according to your preferences!
from 8.30
Admission with the badge attached to the confirmation email and free access to the halls and exhibition area.
9.30 – 13.00
Seminars and meetings with partner companies: mark appointments in the hall and exhibition area.
14.00 – 17.30
After a free lunch, the seminars and meetings with partner companies resume.
at 18.30
The day ends with an aperitif to say goodbye and to see you at the next edition!
Become a partner of Hospitality Day 2023!
Topics
From Brand Reputation Management to Design, from Revenue Management to Social Media Marketing. Everything that is new and interesting in this field you will find here.
Brand Reputation ManagementWhat is said online about your company is crucial in the customer's choice. Keep track of every opinion, encourage positive reviews, generate trust in your establishment.
Customer Relationship ManagementKnowing the needs of the guest, creating and maintaining relations with him, making him feel at the centre and building his loyalty. Discover how CRM is, before being a technological solution, a concept linked to strategy, communication, integration, culture and, above all, to the person.
Design and RequalificationBuilding and renovating: there is a way and a way. Doing it the right way brings many advantages in terms of employment, brand reputation, loyalty, turnover. The important thing is not to make mistakes.
Food & Beverage OperationsTechnology, innovation and new trends to improve hotel catering. From food cost to management control, many solutions to increase the turnover of your restaurant and attract more customers.
The Hoteliers tell each otherThey gave birth to virtuous experiences. They are among the best in Italy and, each in its own way, has helped to grow this sector. They will tell you how.
Hotel OperationsOperation first of all. Because the product is the heart of every business. From internal management to housekeeping: how to make the service faster, more efficient and how to make the guest loves it.
We learn from leadersThe importance of being able to grasp and embrace change. Learning to lead it. Being first takes courage, but the results are incalculable. You will learn how to do it from the best.
Real estate investmentsDo you want to take or manage an accomodation facility? Are you considering buying or selling? Know the problems, evaluate the opportunities of the current real estate market from all points of view and discover the parameters to give the right value to your investment.
Marketing Online and OfflineMany tools at the service of a single strategy: yours. All the news that will help you promote yourself, increase direct bookings and communicate better with your target.
Online DistributionExploiting new technologies to increase turnover. Better manage the distribution and learn to orientate among the many and different online sales channels to be more visible and in the right way.
Revenue and Profit ManagementOptimize sales and average revenue and maximize profits through dynamic management. Analyze data, determine the best price and anticipate future trends: all the techniques and innovations.
English (UK) 
Italiano