Meng-Mei Chen

She is Associate Professor of Marketing at EHL - École hôtelière de Lausanne Hospitality Business School, the world's first school of hospitality management, founded in 1983, where he teaches online distribution strategies, consumer behaviour, marketing and digital marketing. Before embarking on his career in education, he held positions in various sectors of tourism, from hotels to casinos, from travel agencies to consultancy. He has worked in Taiwan, the USA, Puerto Rico and Switzerland. She focuses on distribution channel marketing and customer decision-making. She is the author of Hospitality Vibes: The Positive Energy When People Interact with Like-Minded PeopleWhat is the difference between Experience Economy and Hospitality Vibes, and how can Hospitality Vibes help the hospitality industry deal with talent shortages, social changes and technology-related issues?