Alain Najar is Senior lecturer at the world famous school Ecole hôtelière de Lausanne
(EHL), Switzerland, since 1992. He is an alumnus of Ecole Hôtelière de Lausanne, holds an MBA from the Business School Lausanne, and is a Certified Hospitality Educator (CHE).
His industry experience spans 13 years with International hotel chains (Hilton, Sheraton, Accor) worldwide (Kuwait, Dubai, Madagascar, Syria, Egypt).
His area of expertise includes F&B management/control &f finance, quality management/customer experience, auditing, mystery shopper, concept development, marketing and innovation in foodservice.
Alain delivers regularly Executive Education programs around the world and have been guest speakers in some conferences.
Alain is a certified assessor for EFQM (European Foundation for Quality Management).
Alain is also the founder of his consulting company Najar-Hospitality-Consulting.