Marzia Baislak

Fifteen years of experience in marketing and customer satisfaction gained in the travel, leisure and free time sectors.

I worked as a product manager at leading Tour Operators, developing the Mare Italia programming and that relating to spa, beauty farm and wellness center products, and then, after 10 years, I moved to the other side of the fence, taking on the marketing direction of a plant. spa with day spa.

Since 2010 Emma's mother and happy entrepreneur!

In partnership with Alma Vigorita, I founded By Your Side hotel & spa consulting, a consulting company that operates in the hospitality sector, putting the passion and know-how of a team of female managers specializing in marketing and commercial development at the service of customers.

Since 2011, in co working with Alma and Luca Poretti, Qualiando.com was born, a program to detect and monitor the customer satisfaction of customers of any company, acting, in a concrete and measurable way, on the consolidation and / or improvement of the brand web reputation.